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TLC Mobile Auto Care FAQs
What areas do TLC Mobile Auto Care service?
We service Sydney, including the Eastern Suburbs, Marrickville and the Inner West. If you are unsure whether we cover your suburb, contact us and we will confirm.
Are you a fully mobile mechanic service?
Yes. We come to your home or workplace, so you do not need to visit a workshop.
Can you service my car at my workplace in Sydney?
Yes. As long as the vehicle is safely parked and we have access, we can service it while you work.
Do you offer same day mobile mechanic bookings?
We aim to help as quickly as possible. Same day availability depends on location, workload and the type of job.
Do you provide logbook servicing?
Yes. We provide logbook servicing and follow the manufacturer service schedule for your vehicle.
Will logbook servicing with TLC keep my new car warranty?
Yes, when servicing follows the manufacturer schedule and uses the correct parts and fluids, it supports warranty compliance. If you have questions, we can explain what your vehicle requires.
Do I need to go to the dealership to keep my warranty?
No. You can service your car with a qualified independent mechanic as long as the service meets manufacturer specifications and is documented correctly.
What is included in a logbook service?
A logbook service includes the checks and replacements required at your vehicle’s specific time or kilometre interval, plus service documentation.
What is the difference between a basic service and a logbook service?
A basic service covers general maintenance. A logbook service follows the manufacturer schedule and includes specific items for that service interval.
Do you do minor and major services?
Yes. We provide both minor and major servicing depending on what your vehicle is due for.
Can you work on European cars?
Yes. We service European vehicles and follow the correct service procedures, parts and fluids for the make and model.
Can you diagnose engine lights and warning lights?
Yes. We can perform diagnostics to identify common causes of warning lights and advise the best next step.
Do you do mechanical repairs as well as servicing?
Yes. We handle a wide range of repairs in addition to routine servicing, depending on the job and access requirements.
Can you help if my car will not start?
Yes. We can often diagnose starting issues on-site and help you understand the cause and options for repair.
Do you provide battery testing and replacement?
Yes. We can test your battery and replace it if required, depending on the vehicle and battery type.
Do you offer brake inspections and brake repairs?
Yes. We can inspect brake pads, discs and fluid condition, then provide repair options if needed.
Do you provide fleet servicing in Sydney?
Yes. We support business fleets with scheduled servicing and maintenance, helping reduce downtime and keep vehicles compliant.
Can you service more than one car at the same address?
Yes. Many families and businesses book multiple vehicles at the same location. This can also make scheduling easier.
How long does a mobile service usually take?
Time depends on the vehicle and service type. Minor services are usually quicker than major services. Diagnostics and repairs vary by fault and access.
What information should I provide when I book?
Provide your suburb, vehicle make and model, year, registration, and what you need done. For servicing, include the current kilometres and any recent issues.